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Position Overview: As a Quality Manager, you will play a crucial role in driving the growth and profitability of our manufacturing organization. Your role will involve working closely with cross-functional teams to ensure alignment between quality efforts and overall business objectives. The Quality Manager will help us create & maintain quality documentation procedure for inspections and processes. They will also be responsible for providing hands on quality support for the manufacturing floor.
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- Fostering a culture of concern for Quality throughout the entire company
- Create a cohesive Quality Team through mentoring, coaching, constructive performance feedback and formal/informal training.
- Develop, review and maintain quality documentation procedures for inspection, equipment and processes. Ensure all quality documents are accurate, complete and reflect the most up-to date regulations.
- Manage day-to-day quality activities, concerns and issues in compliance with standards.
- Define and manage all Quality KPIs
- Manage preventative methods of controlling quality through SPC, Visual Management, problem solving and prevention techniques
- Analyse quality statistical data to determine present standards and establish quality and reliability expectancy of finished product.
- Responsible for managing all in-house NDT (Non-destructive Testing) operations
- Provides technical expertise and hands on support on quality matters to engineers, inspectors and manufacturing personnel
- Responsible for product quality issues, including customer complaints and feedback, production inspection procedures, final inspection, root cause analysis and corrective action management.
- Partner with Engineering, Operations and Customer Service to successfully launch new programs by identifying and mitigating quality risks up front during PPAP and new product qualification process.
- Responsible for handling customer communications and documentation for all PPAP related processes
- Lead & manage testing and controls aimed at verifying product conformity, starting from incoming inspection on raw materials to final test on finished goods.
- Responsible for process audits and identify areas of improvement to ensure RTFT (Right the First Time) goals are achieved.
- Directly manage customer visits/audits and be the team leader for customer claims management and resolution.
- Initiates and drives Quality Kaizen programs as a result of risk assessments that help meet and exceed the customer quality standards
- Should liaise with external vendors, contractors, or suppliers to ensure that their products or services meet the organization's quality standards.
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- A working knowledge of international and market specific quality requirements. Including but not limited to:
- ISO 9001-2015
- ISO 13485 (Medical Device Certification)
- Strong understanding of continuous improvement tools (Lean and/or 6 Sigma certification preferred)
- Strong organizational & planning skills
- Excellent analytical & problem-solving skills
- Proficient with Excel, PowerPoint, Word and other standard computer applications
- Excellent interpersonal & communication skills (verbal & written)
- A working knowledge of international and market specific quality requirements. Including but not limited to:
More Information
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- A career ladder system, which defines the career progression path for employees based on their skills, experience, and length of service
- Integrated career progression framework with other processes in the organization as performance reviews, goals and OKRs, and promotion management.
- Internal Hiring – Advertising posts and promotion opportunities within the organization
- Providing employee development that readies workers for progression, such as training, coaching, mentoring, or involvement in special projects
- Regular Training Opportunities to develop skills at all levels
- Mentoring and Coaching schemes that give the individual’s the attention they need
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Remote Working
Medical Insurance
Life Insurance
Mental Well-being
Family Support and Care
Uniform
Paid Holiday
Learning Environment
Subsidised Healthy Meals
Work-Life Balance
Annual Health Check-ups
Teamwork
Safety and Working for the Community
Open and Transparent Culture
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Be curious
Researching our company will help you in your application and in subsequent rounds of interviews too. Find out about us and follow us on social media to know more about our company culture and values. It would be helpful for you to visit our website and know more about our products, people & processes. This will help you decide if a career with us is right for you, and ensure that you send in your application with relevant and correct information.
Complete the application
Every job has a specific set of requirements. In order to boost your chances of being hired, please send in a complete application with all supporting documents and information that is needed by our team. It is good to be accurate, truthful, and correct in your application. We would recommend that you review your application before sending it to us, and focus on quality of content rather than quantity of information.
Referrals
Referrals and references help boost job applications. Getting someone to write a testimonial or recommendation for you can certainly strengthen your prospects. Please be sure to include all contact details of the person who is referring you to us. We may contact the person to find out more about you, so making it a professional and honest referral will help you.
Follow the instructions
This is the biggest application tip that we can give you: read the instructions thoroughly before you send the application over to us. Following the instructions correctly & fully will ensure that your resume goes through the hiring process smoothly and gets processed by the right person at the right time. It will increase your chance of being called for an interview and getting hired.
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Resume screening
Send in your resume with all the information required. We usually take 10 working days to look over the applications and arrive at a decision – we promise to let you know either way. If your resume is cleared, you move to the next stage in the recruitment process.
Preliminary meeting
This can take place via a video call or a phone call, or even a direct meeting. This preliminary meeting gives us the chance to get to know you more and to clear you for the next round of assessment.
Assessment round
In this round, you will go through a technical or a functional assessment depending on the role that you have applied for. There is also a DiSC assessment round for candidates who apply to us for key roles.
Final interview
If you have made it this far then you get to meet the team leaders or top management of our company – depending on the job that you have applied for. The final interview helps us understand you even more before we hire you for the job.